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[HANASHIR:2393] Fwd: Fw: Really Funny


 technologically challenged, look at this
 excerpt from a Wall Street Journal article...
 
 1.  Compaq is considering changing the instruction "Press Any Key" to
 "Press
 Return Key" because of the flood of calls asking   where the "Any" key is.
 
 2.  AST technical support had a caller complaining that her mouse was hard
 to control with the dust cover on.  The cover turned out to  be the plastic
 bag the mouse was packed in.
 
 3.  Another AST customer was asked to send a copy of her defective
 diskettes.  A few days later a letter arrived from the customer
 along with photocopies of the floppies.
 
 4.  A Dell customer called to say he couldn't get his computer to FAX
 anything.  After 40 minutes of troubleshooting, the technician
 discovered the man was trying to FAX a piece of paper by holding it infront
 of the monitor's screen and pressing the "Send" key.
 
 5.  A confused caller to IBM was having troubles printing documents.He told
 the technician that the computer had said it "couldn't find the printer."
 The user had also turned the computer screen to face the printer but that
 his computer still couldn't see the
 printer.
 
  6.  An exasperated caller to Dell Computer Tech Support couldn't  get her
 new Dell Computer to turn on.  After ensuring the computer was plugged in
 she responded, "I pushed and pushed on this foot pedal  and nothing
 happens.
 The foot pedal turned out to be the computer's mouse.
 
 7.  True story from a Novell NetWire System Operator...
       Caller:  "Hello is this tech support?"
       Tech:  "Yes it is. How may I help you?"
       Caller:  "The cup holder on my PC is broken and I am within my
 warranty period.  How do I go about getting it fixed?
       Tech:   "I'm sorry, but did you say cup holder?"
       Caller:   "Yes, it's attached to the front of my computer."
        Tech:   "Please excuse me if I seem a bit stumped, It's because I
 am.
 Did you receive this as part of a promotional, or at a
                    trade show?  How did you get this cup holder?  Does it
 have any trade mark on it?"
      Caller:   "It came with my computer, I don't know anything about a
 promotional.  It just has '4X' on it."
 (At this point the Tech Rep had to mute the caller, because he was laughing
 too hard.)
 
 The caller had been using the load drawer of the CD-ROM drive as a cup
 holder.
 
 8.  Another IBM customer had troubles installing software and rang for
 support. "I put in the first disk and that was OK.  It said to put in the
 second disk, and had some problems with the disk.  When it
 said put in the third disk -- I couldn't even fit it in..."  The user
 hadn't
 realized that  "Insert Disk 2" meant remove Disk 1 first. >>
--- Begin Message --- 

----------
From: Kinner Shah <krs6364 (at) megahertz(dot)njit(dot)edu>
To: Saumil Shah <sshah79 (at) bu(dot)edu>; Rita Shah <ritashah (at) 
pegasus(dot)rutgers(dot)edu>;
Mr. Yogi<Ankit> <app1136 (at) megahertz(dot)njit(dot)edu>; majnu of 96
<rvp0849 (at) megahertz(dot)njit(dot)edu>; Hitesh Khashtria <hitesh (at) 
homer(dot)njit(dot)edu>; Div
Bhatt <div00 (at) juno(dot)com>; CHRISTOPHER M. RODRIGUEZ <CMRODRIG (at) 
llgm(dot)com>
Subject: Really Funny
Date: Wednesday, February 17, 1999 6:35 PM

technologically challenged, look at this
excerpt from a Wall Street Journal article...

1.  Compaq is considering changing the instruction "Press Any Key" to
"Press
Return Key" because of the flood of calls asking   where the "Any" key is.

2.  AST technical support had a caller complaining that her mouse was hard
to control with the dust cover on.  The cover turned out to  be the plastic
bag the mouse was packed in.

3.  Another AST customer was asked to send a copy of her defective
diskettes.  A few days later a letter arrived from the customer
along with photocopies of the floppies.

4.  A Dell customer called to say he couldn't get his computer to FAX
anything.  After 40 minutes of troubleshooting, the technician
discovered the man was trying to FAX a piece of paper by holding it infront
of the monitor's screen and pressing the "Send" key.

5.  A confused caller to IBM was having troubles printing documents.He told
the technician that the computer had said it "couldn't find the printer."
The user had also turned the computer screen to face the printer but that
his computer still couldn't see the
printer.

 6.  An exasperated caller to Dell Computer Tech Support couldn't  get her
new Dell Computer to turn on.  After ensuring the computer was plugged in
she responded, "I pushed and pushed on this foot pedal  and nothing
happens.
The foot pedal turned out to be the computer's mouse.

7.  True story from a Novell NetWire System Operator...
      Caller:  "Hello is this tech support?"
      Tech:  "Yes it is. How may I help you?"
      Caller:  "The cup holder on my PC is broken and I am within my
warranty period.  How do I go about getting it fixed?
      Tech:   "I'm sorry, but did you say cup holder?"
      Caller:   "Yes, it's attached to the front of my computer."
       Tech:   "Please excuse me if I seem a bit stumped, It's because I
am.
Did you receive this as part of a promotional, or at a
                   trade show?  How did you get this cup holder?  Does it
have any trade mark on it?"
     Caller:   "It came with my computer, I don't know anything about a
promotional.  It just has '4X' on it."
(At this point the Tech Rep had to mute the caller, because he was laughing
too hard.)

The caller had been using the load drawer of the CD-ROM drive as a cup
holder.

8.  Another IBM customer had troubles installing software and rang for
support. "I put in the first disk and that was OK.  It said to put in the
second disk, and had some problems with the disk.  When it
said put in the third disk -- I couldn't even fit it in..."  The user
hadn't
realized that  "Insert Disk 2" meant remove Disk 1 first.


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